How to Close Your Etsy Shop

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Saying goodbye to something you’ve put your heart and soul into can be a difficult decision. Whether you’ve decided to move on to new opportunities, take a break, or simply close up shop, the process of closing your Etsy store requires careful consideration and planning.

In this blog post, we’ll guide you through the steps of how to close your Etsy shop and help ensure a smooth transition.

how to close your etsy shop

Should I Close My Etsy Shop?

The decision to close your Etsy shop is ultimately yours to make, and nobody can tell you what is right or wrong for you. However, it’s important to remember why you started your shop in the first place. Perhaps you were driven by a passion for creating and offering unique products to customers.

As you consider closing your shop, it’s worth asking yourself whether you still feel that same passion and joy in what you do. If your Etsy shop is no longer bringing you fulfillment or helping you achieve your goals, it may be time to move on.

Another factor to consider is your shop’s financial performance. If your shop is costing you more money than you’re making, closing it down could be the best decision for your overall financial well-being.

Ultimately, the decision to close your Etsy shop should be based on what’s best for you and your personal circumstances. It’s worth noting that some Etsy shop owners have found a sense of relief and renewed positivity after closing their shops.

One shop owner posted on Reddit, saying they did not feel sad or nostalgic when they closed up shop, but rather like a large weight had been lifted off their shoulders. 

So, if you’re feeling unsure about whether to close your shop, know that you’re not alone, and there may be new opportunities and paths waiting for you beyond your Etsy store.

Can I Temporarily Close My Etsy Shop?

If you’re still on the fence about whether or not it’s time to close your shop, consider taking a sabbatical. 

Etsy calls this Vacation Mode, but it applies to shop owners who cannot run their shops temporarily. This includes an emergency, illness, or an actual vacation. 

When your Etsy shop is on Vacation Mode you can set up your Etsy account to auto-reply to any messages. 

Etsy will post a notice on your shop page saying you’re on a short break, and it will gray out the “Add to Cart” button so people cannot purchase your items. 

While your shop will still appear in searches for your exact shop name, it will not appear in other searches, nor will your items. 

Even in Vacation Mode, you will still need to fulfill any existing orders you received before you made the switch.

You may experience Etsy fee charges while in Vacation Mode. Any items set to auto-renew will auto-renew as planned, and you will be charged the renewal fee. 

Etsy Plus subscribers will also still need to pay the subscription fees.

If you go on Vacation Mode for an extended period, be prepared to see your Star Seller badge take a hit. Etsy bases Star Seller rankings on the previous three months of sales. You will lose your standing if you do not meet the threshold over the three months. 

How to Close Your Etsy Shop for Vacation

The process is the same to set up Vacation Mode, whether for vacation or time away.

Sign in to your account and click the “Shop Manager” button.

While in “Shop Manager”, go to your shop settings.

Navigate to Vacation Mode from the Etsy Shop Manager Settings section.

Click the Vacation Mode tab and then change the setting to “On.”

Input a temporary shop announcement and then create a message for auto-reply. 

Click “Save,” and you’re done.

To turn off Vacation Mode, simply change the setting in the Vacation Mode tab to “Off.”

How to Permanently Close Etsy Shop

If you’re just ready to call it quits, there are a few steps you need to take before you can permanently close your Etsy shop.

If you have no orders left to fulfill or unresolved cases, then permanently closing your Etsy shop will be easy.

Simply sign in to your Etsy account and go to “Shop Manager.”

Under “Settings,” select “Options.”

Then click on the “Close Shop” tab.

Select “Close Shop.”

Saying goodbye to something you’ve put your heart and soul into can be a difficult decision, but if you’ve decided to move on to new opportunities, take a break, or simply close up shop, the process of closing your Etsy store requires careful consideration and planning, Taylor is going to show you the options you have for doing that.

Etsy will ask you to complete a short survey before you close your shop. The site says it will take some time to process the request, so be prepared to wait a little while before your shop officially closes.

My Close Shop Tab Isn’t Available

If the “Close Shop” tab is not available to you, that probably means that you have unresolved issues with your shop that need to be resolved before you will be allowed to close down the Etsy shop.

Check to see if there are unresolved cases. 

Are all your orders fulfilled? If not you will need to complete existing orders.

Do you still have outstanding fees or overdue fees that need to be paid?

If any of these are the case, put your shop into Vacation Mode as outlined above while you resolve these issues. Vacation Mode will ensure you don’t receive any new orders while trying to close down your Etsy shop.

You can read this Etsy help article to learn more details about closing your Etsy shop.

What Happens When You Close Your Etsy Shop?

When you close your Etsy shop, you will no longer have the ability to sell on the website. However, it does not prevent you from ever selling through your Etsy shop ever again.

Even though you have closed your Etsy shop, Etsy will still allow you to reopen the shop at any time. It will even allow you to keep the same shop name. 

In fact, even though your shop is closed, the shop name still belongs to you. The shop name is forever linked to the email address used to run the Etsy seller account that owns the shop. 

You cannot transfer or cancel a shop name. Once the shop name is used, it can never be used again.

This can be a good thing. If you decide that you want to reopen your Etsy shop at some point in time, you can simply reopen the shop within your Etsy seller account.

Here is what Etsy says:

“Your shop and listings won’t appear anywhere on Etsy.”

People who try to view your shop will be redirected to your profile. People who try to view one of your shop’s listings will see a page not found error message. You can continue to view your billing history and sales data in the Your Account section.

“Closing your shop does not prevent buyers from leaving a review.”

Reviews left for your shop and your shop’s sold item pages remain public.

“You can reopen your shop any time.”

No one can use your shop name. Your shop will look just the way you left it. You need to authorize a new credit card to reopen your shop.”

How to Close Your Etsy Shop But Keep Your Etsy Account

Closing your Etsy shop does not mean that you have to close your Etsy account. Once you close your shop, your account will still exist. However, the account is now in buyer-only mode, meaning you can shop on Etsy but cannot sell.

As explained previously, Etsy makes it easy to return to selling by creating a permanent link between your shop name and your Etsy account. 

By maintaining your Etsy account, you will always be able to reopen your shop if you choose to do so.

How to Delete Your Etsy Account

For some people, once their Etsy shop is closed, they’re done with Etsy, and they want to delete their Etsy accounts permanently. That’s doable, though not always advisable.

Permanent means just that, permanent. Once you delete your account, you cannot reinstate it. Moreover, you cannot use the email address linked to the account again.

Before you choose to delete your Etsy account, be absolutely sure that’s something you want to do. 

Alternatives to Deleting an Etsy Account

Etsy suggests that instead of deleting your Etsy account, you do one of the following:

  • Close Your Etsy Account – By closing your Etsy account, you’re making it inactive but allowing yourself the option of reopening the account at any time.
  • Close Your Etsy Shop – You can always close your Etsy shop, but allow the account itself to stay open. Remember, there are no fees associated with having an Etsy shopping account, and you’re under no obligation to buy.
  • Unsubscribe From Etsy Emails – Etsy says if the emails are what’s bothering you, then unsubscribe. By unsubscribing, you won’t receive those unwanted marketing emails but will still receive the important transaction emails associated with purchases. 

How to Close an Etsy Seller Account

If you’re still intent on deleting your Etsy account, you’ll need to make sure that your record is clear.

This means that as a seller, you have no payments due, all of your cases are resolved, and your open orders are filled.

Before you delete your account, ensure you have all the financial information that you may need to be saved to your computer. Once the account is deleted, you will not be able to access tax and record-keeping information.

Finally, be sure that the email attached to the account is something you’re willing to lose. Once you delete the account, the email linked to the Etsy account will no longer be available for use on Etsy.

If the email currently attached to the account is one you want to use again, then change the email linked to the Etsy account before you delete the account. 

Permanently Delete Etsy Account Walkthrough

Once you’ve changed the email address attached to the account, downloaded all the financial information you need, and closed all unresolved issues, you’re ready to delete your Etsy account permanently.

To delete the account, sign in on Etsy and click “You.”

Click “Account Settings” and then select “Privacy.”

Select “Request Deletion of Your Data” under “Permanently Close and Delete Your Etsy Account.”

Then check your email. There will be an email with instructions on how you can finish your deletion request.

You must be logged in to the account you are trying to close and delete to delete your account permanently.

How to Close an Etsy Shop and Open a New One

Once you have opened an Etsy shop under your account/email address, you cannot open another. Etsy will only allow you to open one shop for each email address.

This is true even if you close your current Etsy shop and delete your account.

There are ways around this issue, however. As explained earlier in this article, if you want to use the same email address again, you MUST change the email address associated with your current Etsy shop before you close the shop and delete the Etsy account. The last email address associated with the deleted account will be the email address attached to that account forever. 

Once you’ve swapped out the email address in the old account, you can use that email address to create a new Etsy user account. Each email address is allowed one Etsy shop.

This way, you can close a previous Etsy shop and open a new one.

Another option is to open an Etsy shop with an entirely new email address. Etsy does not stop the same person from owning multiple Etsy accounts, but it will stop the same email address from owning multiple Etsy accounts. 

By those rules, if you have five email addresses, you could conceivably have five different Etsy shops. 

Word to the wise, that’s not advisable. Most Etsy sellers have found that running a single Etsy shop with segmented inventories is much easier than running two or three different Etsy shops. 

Want to learn more about running multiple Etsy shops? Check out our post Everything You Need to Know About Running Multiple Etsy Shops!

When running multiple shops, most Etsy sellers have found they are doing double or triple the work compared to what would have happened if they ran a single shop with extra inventory.

Try Selling Digital Products on Etsy Instead of Closing

Some sellers find that the inventory, fulfillment, and shipping of orders are what is overwhelming them.

They want to know if there is a more passive way to sell on Etsy – and there is.

At Gold City Ventures™ we only sell printables and digital products.

Once you make the product on your desktop or laptop computer, thousands of customers could theoretically buy from you with very little further action.

We just answer customer messages. It’s much easier than selling handmade goods.

Top Pick

E-Printables Course

by Julie and Cody

Want to learn more about selling digital products on Etsy? Our E-Printables course has helped thousands of people start their own Etsy side hustle selling printables and other digital downloads!

This course will provide everything you need to set up a successful Etsy printables shop.

Etsy Alternatives

If you choose to close your Etsy shop but still want to sell online, there are plenty of alternative sites. 

While Etsy is the most popular of the handmade goods retail sites, it’s certainly not the only game in town.

Alternatives for sellers who sell their handmade goods on Etsy include Amazon Handmade, Big Cartel, Bonanza, and Uncommon Goods. 

For digital sellers, there’s Shopify, Teachers Pay Teachers, and Creative Market, to name a few.

Looking to sell somewhere other than Etsy? Check out our post about the 16 Best Etsy Alternatives for Sellers!


Closing your Etsy shop is a decision that every Etsy seller faces at one time or another, but it’s not a decision to be taken lightly. 

An alternative like Vacation Mode should be explored before deciding. 

If, after taking a break, you’re still intent on closing your Etsy shop, then consider closing the shop but keeping your Etsy account. 

No extra work is involved in keeping an Etsy buyer-only account, and it still leaves you the option of reopening your shop anytime. 

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Learn how to start a business selling printables on Etsy!

Meet Julie & Cody

Julie Berninger and Cody Berman of Gold City Ventures™ have made thousands selling printables and digital downloads in their Etsy shops and on Shopify. They help others start printable businesses with their programs and templates.

Learn how to start a business selling printables on Etsy!

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